Questions fréquemment posées:

Mes informations sont-elles sécurisées ?

Yes, 100% secure. Only you get access to your account. Your information is stored and continuously backed up using the latest encrypted web technologies on our dedicated Internet server cloud.

What are the Terms of the discount for yearly services?

For your single payment annual payment for services we have automatically reduced the price by one month of service.
So you will receive 12 months of services but will actually pay for 11 months. This is not an implication that the free month is a free trial. It is a discount for subscribing to any of our annual services.

Quelle est la durée minimale de votre adhésion ?

Il n’y a pas de période minimale d’adhésion.

What are the Payment cycle intervals for membership subscription fees?

Your chosen membership level will be renewed automatically at the end of your selected payment interval. You can cancel automatic renewal at any time before your chosen subscription expires.
Your Day Pro membership will not renew automatically.
Your payment and subscription details are accessible to your GM Hub under settings.
You may upgrade to a higher level of membership within the subscription period. Your account will upgrade instantly to the higher membership level, and a new subscription period will begin at the new membership level. You will pay the pro-rata difference between the lower and the higher subscription on checkout.

Comment annuler mon abonnement ?

You can cancel your subscription at any time by clicking Cancel Subscription within settings in your GM Hub before the date that your current subscription period ends.

What will be the status of my GM Account after cancelling my subscription?

If you cancel your subscription, your account will continue with its membership benefits until the end of the payment period you have chosen. Genetic Matrix will take no further payments at the end of this payment period, and your account will revert to a free membership level.

What will happen to my information and charts if I cancel my subscription?

Your information and charts are stored securely on the Genetic Matrix server cloud but will not be accessible until you renew your paid membership subscription.

Questions fréquemment posées:

Mes informations sont-elles sécurisées ?

Yes, 100% secure. Only you get access to your account. Your information is stored and continuously backed up using the latest encrypted web technologies on our dedicated Internet server cloud.

Quelle est la durée minimale de votre adhésion ?

Il n’y a pas de période minimale d’adhésion.

What are the Payment cycle intervals for membership subscription fees?

Your chosen membership level will be renewed automatically at the end of your selected payment interval. You can cancel automatic renewal at any time before your chosen subscription expires.
Your Day Pro membership will not renew automatically.
Your payment and subscription details are accessible to your GM Hub under settings.
You may upgrade to a higher level of membership within the subscription period. Your account will upgrade instantly to the higher membership level, and a new subscription period will begin at the new membership level. You will pay the pro-rata difference between the lower and the higher subscription on checkout.

Comment annuler mon abonnement ?

You can cancel your subscription at any time by clicking Cancel Subscription within settings in your GM Hub before the date that your current subscription period ends.

What will be the status of my GM Account after cancelling my subscription?

If you cancel your subscription, your account will continue with its membership benefits until the end of the payment period you have chosen. Genetic Matrix will take no further payments at the end of this payment period, and your account will revert to a free membership level.

What will happen to my information and charts if I cancel my subscription?

Your information and charts are stored securely on the Genetic Matrix server cloud but will not be accessible until you renew your paid membership subscription.